Privacy Policy
Last updated: August 2026
1. Scope
This policy applies when you use the LavosenPack website or submit packaging-product, custom-solution, or partnership inquiries through the website, email, telephone, or WhatsApp. The site operator’s identity is confirmed by the Contact page, an order, quotation, or other written document agreed by the parties.
2. Information and Purpose
To respond to inquiries, prepare quotations, discuss samples and orders, provide customer support, and protect website security, we may process the name, company, contact details, product requirements, files, and communications you provide, together with necessary technical access logs. Please do not submit sensitive personal information unrelated to your inquiry.
3. Sharing, Retention, and Security
We do not sell personal information. Information may be processed by bound service providers only where needed for hosting, email, customer support, or order fulfilment. Retention is limited to responding to inquiries, fulfilling orders, resolving disputes, and meeting applicable legal requirements. We use reasonable access controls and safeguards, but no internet transmission is absolutely secure.
4. Your Choices and Contact
Where applicable law permits, you may request access to, correction of, or deletion of information we hold about you, or ask questions about processing. Contact us through the Contact page or at vera@lavosenpack.com. We may need to verify your connection to the request and information before acting on it.